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#TKT-2025-0042Open
Slow internet speeds during peak hours
I've noticed my NBN connection drops to around 20Mbps between 7-10pm...
2 hours agoMedium
#TKT-2025-0038Awaiting Reply
Request to change plan from NBN 50 to NBN 100
Hi, I'd like to upgrade my plan. When will the change take effect?
1 day agoLow
#TKT-2025-0031Resolved
Unable to connect to WiFi after router restart
The issue was resolved by resetting the router to factory settings...
5 days agoHigh
#TKT-2024-0892Resolved
Billing inquiry - duplicate charge
Refund has been processed and will appear in 3-5 business days.
2 weeks agoMedium