99.98%
NBN Uptime (30 days)
99.95%
Mobile Uptime (30 days)
12ms
Avg Latency
0
Active Incidents
Service Status
Last updated: 2 minutes agoNBN Fixed Line
FTTP, FTTC, FTTN, HFC connections
Operational
Mobile Network (4G/5G)
Voice, SMS, and mobile data services
Operational
NBN Fixed Wireless
Rural and regional wireless connections
Operational
Customer Portal
Account management and billing
Operational
Email Services
Veltel email hosting
Operational
Support Systems
Live chat, phone support, ticketing
Operational
90-Day Uptime History
99.97% uptime
90 days ago
Today
Past Incidents
NBN Slowdown in Western Sydney
Resolved
January 10, 2025 • Duration: 2h 15m
Some customers in Western Sydney experienced slower than usual NBN speeds due to upstream congestion.
16:30 AEDT — Issue resolved. All services restored to normal.
15:00 AEDT — Engineers working with NBN Co to resolve congestion.
14:15 AEDT — Investigating reports of slow speeds in Western Sydney.
Scheduled Maintenance - Core Network
Completed
January 5, 2025 • Duration: 4h (scheduled)
Scheduled maintenance window for core network upgrades. Minimal impact to services.
06:00 AEDT — Maintenance completed successfully.
02:00 AEDT — Maintenance window started as scheduled.
Mobile Network Disruption - Brisbane
Resolved
December 28, 2024 • Duration: 45m
Brief mobile service disruption affecting parts of Brisbane CBD due to equipment fault.
11:45 AEDT — Services fully restored.
11:00 AEDT — Investigating mobile connectivity issues in Brisbane.
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