Choosing a business NBN plan is not the same decision as choosing home internet. For Perth businesses, the right plan depends on how many staff are online simultaneously, what applications they're running, whether you need a static IP, and how much downtime your business can tolerate.
This guide breaks down the key differences between business and residential NBN, how to size your connection for your team, and what to look for in a business internet contract in 2026.
Both use the same underlying nbn network infrastructure, but business-grade plans from providers like Veltel include features that residential plans don't:
NBN plans are sold by download/upload speed tiers. For Perth businesses, the practical tiers are:
| Speed Tier | Download | Upload | Best For |
|---|---|---|---|
| NBN 100 | 100 Mbps | 20 Mbps | 1–8 staff, light cloud use |
| NBN 250 | 250 Mbps | 25 Mbps | 8–20 staff, Microsoft 365, video calls |
| NBN 500 | 500 Mbps | 50 Mbps | 20–40 staff, heavy cloud, VoIP |
| NBN 1000 | 1000 Mbps | 50 Mbps | 40+ staff, large file transfers, hosted servers |
Note on upload speeds: The NBN upload speeds are much lower than download speeds. Businesses that regularly upload large files, use cloud backup, or run video conferencing with camera-on for many staff should consider this carefully. For upload-heavy workloads, an Enterprise Ethernet or dedicated fibre connection may be more appropriate than NBN.
Suitable for small Perth offices where most work is email, web browsing, and light Microsoft 365 use. Video calls (one at a time) work well. Starts to struggle if multiple staff are on video calls simultaneously or downloading large files.
The sweet spot for most Perth SMEs of 10–20 staff. Handles Microsoft 365, SharePoint sync, Teams meetings, and general cloud apps without contention. The 25 Mbps upload limit is the main constraint — manageable for most businesses.
For growing Perth businesses or offices with heavy cloud and video conferencing use. The 50 Mbps upload is better for businesses running cloud backup or real-time collaboration on large files.
Full gigabit download for large offices or businesses running hosted services. Note: the upload speed remains 50 Mbps — the same as NBN 500. If symmetrical speeds are critical, consider Enterprise Ethernet.
A Service Level Agreement (SLA) is a contractual commitment from your provider about how quickly they'll fix a fault. Without an SLA, your provider can take days to restore service with no financial consequence.
For Perth businesses where internet is mission-critical, pairing your NBN plan with 4G/5G failover eliminates virtually all unplanned outage time.
You need a static IP address if:
Most Veltel business plans include a static IP or offer it as a low-cost add-on. Residential plans typically don't offer this at all.
NBN is generally reliable, but outages do happen — scheduled maintenance, physical cable faults, or nbn network issues can take your primary connection offline for hours or days. 4G/5G failover automatically switches your business to a mobile broadband connection the moment the NBN drops, with no manual intervention.
Veltel provides business NBN plans across Perth with static IP, SLA options, and 4G failover. Get a quote for your team size and requirements.
Compare Business Plans → Talk to a SpecialistThe speed you can achieve depends on what NBN technology serves your address:
Check your address coverage at the Veltel NBN availability checker.
Business NBN plans prioritise traffic on the nbn network and typically include static IP addresses, formal SLAs with guaranteed fault rectification times, and dedicated business support channels. Residential plans use shared infrastructure with no SLA and support queues prioritised differently.
For up to 10 users, NBN 100/20 or 250/25 is usually sufficient. For 10–30 users running cloud applications, video conferencing, and VoIP simultaneously, NBN 250/25 or 500/50 is recommended. For 30+ users or businesses with upload-heavy workloads, NBN 1000/50 or a dedicated fibre service is the right choice.
Yes. Veltel provides business NBN plans across the Perth metro area with static IP, SLA options, and 4G/5G failover. Compare plans at veltel.com.au/business-plans.html or call 1300 835 835.
If you run a VPN, host any servers or cameras, or use IP-whitelisting for any service, yes. If your business is purely cloud-based and staff don't need inbound connections, a dynamic IP is fine.
Yes. Veltel offers business NBN plans with optional 4G/5G failover, so your internet switches automatically to mobile broadband if the NBN connection drops — with no manual setup required.