Reliable NBN & SIM — built for people who value consistency.
Veltel is a responsive network reseller partnering with a trusted wholesale provider. We focus on stable performance, straightforward plans, and support that follows through.
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Designed for reliability
Clean defaults, sensible routing, and setup guidance to keep your connection stable day-to-day.
Easy to manage
My Veltel is a clean starting point for invoices, plan changes and support requests.
Hardware that makes sense
Routers and mesh options selected for Australian homes (double-brick, long hallways, larger layouts).
Products
Pick a plan, add hardware if you need better coverage, and manage everything in one place. No clutter — just clear choices.
NBN Internet
Unlimited data tiers
Choose a speed tier based on how many people, devices and video calls you run daily. Upgrade or downgrade anytime.
Mobile SIM
Simple SIM-only plans
Keep your number, manage usage, and get help quickly when things don't look right.
Hardware
Routers & mesh
Better coverage, fewer dead zones. We help you choose and place devices properly.
Network at a glance
Real performance backed by reliable infrastructure.
How it works
A clean process with clear checkpoints — so you always know what’s happening.
Check availability
Confirm NBN technology and likely max tier. We’ll guide any appointment requirements.
Choose a plan
Select a tier and optional router/mesh. We keep plan options readable and honest.
Activate + support
We help with setup, Wi‑Fi tuning and ongoing support if anything changes.
Why customers choose Veltel
- Responsiveness: a support path you can rely on
- Reliability: stable provisioning + sensible defaults
- Clarity: easy-to-understand plans and account visibility
- Practical help: Wi‑Fi and network advice that works
Plan quick guide
Not sure where to start? These are practical defaults for most homes.
Actual available tiers depend on your location and technology type. We’ll confirm during sign-up.
What people value
Real feedback usually comes down to the same three things: stability, clarity, and response time.
“Set and forget”
Once configured, it stays consistent — fewer random dropouts and less time wasted.
“Someone actually replies”
Clear steps and quick responses instead of vague copy-paste answers.
“Plans are easy to understand”
No confusing bundles. Just pick the tier that matches your household.
FAQ
Quick answers to the things people ask before switching providers.
How long does it take to activate NBN?
It depends on your address and technology type. Some services activate quickly; others may require an appointment. We’ll confirm the likely timeline during sign‑up.
Can I keep my phone number for mobile?
Yes — number porting is supported. Make sure your current SIM is active and your account details match for a smooth transfer.
Why is my Wi‑Fi slower than my plan speed?
Wi‑Fi performance depends on distance, walls (especially double-brick), interference and router quality. We can recommend mesh or placement improvements.
Do you sell routers?
Yes. We recommend a small set of devices that work well in Australia. You can also BYO; we’ll help you confirm compatibility.